Return Policy

RETURNS

Returns are accepted up to 30 days from the date of purchase, on items purchased through this website only. To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging. To complete your return, we require a receipt or proof of purchase.

REFUNDS

Once your return is received and inspected, we will notify you through email. If you are eligible for a refund, it will be processed and a credit will automatically be applied to your original method of payment within a certain amount of days.

EXCHANGES

We replace defective items. To exchange a defective item for the same item, send us an email at order@waxtrak.com to receive further instructions.

SHIPPING

Our shipping address is 905 Calle Amanacer Ste 220, San Clemente, CA 92673. We cannot guarantee that we will receive your returned item without a trackable shipping service. Unless otherwise advised by WAXTRAK, customer is responsible for shipping costs.

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