Return Policy


Returns are accepted up to 30 days from the date of purchase, on items purchased through this website only. To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging. To complete your return, we require a receipt or proof of purchase.


Once your return is received and inspected, we will notify you through email. If you are eligible for a refund, it will be processed and a credit will automatically be applied to your original method of payment within a certain amount of days.


We replace defective items. To exchange a defective item for the same item, send us an email at to receive further instructions.


Our shipping address is 905 Calle Amanacer Ste 220, San Clemente, CA 92673. We cannot guarantee that we will receive your returned item without a trackable shipping service. Unless otherwise advised by WAXTRAK, customer is responsible for shipping costs.

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